What Service we offered?
Kasirou LED Light 3/5 Years Warranty Terms
We strictly implement the international quality production management system and make sure all our products comply with European Union ROHS testing standards and CE standards
1. This warranty term starts since the date of purchase. And the date on the commerical invoice is taken as final.
2. Under the terms of this warranty, if the product have a failure occurs under normal usage within warranty period, We will provide free/rework new products based on the proof-documents。
3. DIf Failure or damage due to incorrect operation, wire connection, or anything other do not follow our instuction, We will provide paid maintance within warranty period.
4. If the damage is caused by below factors, Kasirou has the right to charge maintenance cost:
1) The luminaire is out of validity date of guarantee.
2) The damage due to force majeure (such as flood, fire, earthquake, lightning strike, typhoon, etc) or using the products inappropriately.
3) The structure or circuitry of the luminaire amended by the users or third party.